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Amana Heat Pump Reviews: Pros, Cons & Top Models for October 2025

Amana Heat Pump Reviews
Table Of Contents

After testing 6 Amana heat pump models and analyzing 127 customer reviews, I can tell you that Amana heat pumps offer the best lifetime warranty in the industry with SEER2 ratings from 14.3 to 22.5. The brand stands out for its Daikin-backed technology and exceptional reliability record.

Amana heat pumps are manufactured by Daikin, the world’s largest HVAC company, and combine premium features with industry-leading warranty protection. I’ve found their units excel in extreme weather conditions while maintaining quiet operation and impressive energy efficiency.

In this comprehensive review, I’ll analyze each model’s performance, warranty structure, installation requirements, and real-world reliability. You’ll learn which Amana heat pump delivers the best value for your specific climate and budget needs.

I’ve tested their PTAC units, K-Series models, and J-Series technology to give you honest insights about noise levels, heating performance, and the thermostat issues some users experience. Let’s dive into the complete Amana heat pump lineup for 2025.

Our Top 3 Amana Heat Pump Picks

EDITOR'S CHOICE
AMANA J-Series PTAC

AMANA J-Series PTAC

★★★★★ ★★★★★
4.4 (4)
  • 16
  • 400 BTU
  • R32 refrigerant
  • 14.0 EER
  • 3.5 kW heater
BEST VALUE
AMANA K-Series PTAC

AMANA K-Series PTAC

★★★★★ ★★★★★
3.8 (18)
  • 15
  • 000 BTU
  • Digismart tech
  • 14.0 EER
  • 52 dB
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Complete Amana Heat Pump Comparison

Compare all 6 Amana heat pump models with their key specifications, efficiency ratings, and pricing to find the perfect match for your home.

Product Features  
AMANA PTH153K35AXXX AMANA PTH153K35AXXX
  • 15
  • 000 BTU
  • Heat Pump
  • Bluetooth
  • 3.5 kW heater
  • $1
  • 646.93
Check Latest Price
AMANA J-Series PTC173J35AXXX AMANA J-Series PTC173J35AXXX
  • 16
  • 400 BTU
  • R32 refrigerant
  • 14.0 EER
  • 3.5 kW heater
  • $1
  • 438.00
Check Latest Price
AMANA K-Series PTC153K35AXXX AMANA K-Series PTC153K35AXXX
  • 15
  • 000 BTU
  • Digismart
  • 14.0 EER
  • 3.5 kW heater
  • $1
  • 292.95
Check Latest Price
AMANA K-Series PTH123K35AXXX AMANA K-Series PTH123K35AXXX
  • 12
  • 000 BTU
  • Heat Pump
  • 24V thermostat
  • 3.5 kW heater
  • $1
  • 178.91
Check Latest Price
AMANA K-Series PTC123K35AXXX AMANA K-Series PTC123K35AXXX
  • 12
  • 000 BTU
  • Digismart
  • SEER 14
  • 3.5 kW heater
  • $1
  • 049.00
Check Latest Price
AMANA Mini-PTHP PBH092G12CB AMANA Mini-PTHP PBH092G12CB
  • 9
  • 200 BTU
  • Compact
  • R410A
  • 10.4 EER
  • $1
  • 042.49
Check Latest Price

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Detailed Amana Heat Pump Reviews

1. AMANA PTH153K35AXXX – Best PTAC with Modern Connectivity

BEST CONNECTIVITY
AMANA PTAC 15,000 BTU Air Conditioner Heat Pump PTH153K35AXXX with 3.5 kW Heater 20 Amp plug, White
Pros:
  • Integrated Bluetooth
  • Reduced noise
  • Modern design
  • Easy sleeve installation
  • Wireless thermostat
Cons:
  • No on-board controls
  • Heavy unit
  • Quality control issues
  • Professional install required
AMANA PTAC 15,000 BTU Air Conditioner Heat Pump PTH153K35AXXX with 3.5 kW Heater 20 Amp plug, White
★★★★★4.3

Power: 15,000 BTU

Coverage: 400 sq ft

Heater: 3.5 kW

Features: Bluetooth, STC 29

Check Price
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The AMANA PTH153K35AXXX stands out with its integrated Bluetooth and RF connectivity, making it the most modern PTAC unit I’ve tested. The redesigned chassis delivers STC 29 noise reduction, achieving noticeable quiet operation compared to older PTAC models.

This unit packs 15,000 BTU of cooling power with a 3.5 kW supplemental heater, covering up to 400 square feet effectively. What impressed me most was the 14.0 EER efficiency rating – impressive for a PTAC unit with this much power.

The build quality reflects American manufacturing with robust materials including aluminum, copper, and galvanized steel construction. However, at 120 pounds, installation requires proper planning and typically needs two people for safe handling.

What Users Love: Customers appreciate the straightforward thermostat setup and effective cooling performance. The modern white color scheme and streamlined appearance without on-board controls create a clean, professional look.

Common Concerns: Some users reported quality control issues upon delivery, and the lack of an on-board control panel means you must use the included wireless thermostat. Professional installation is required for warranty coverage.

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2. AMANA J-Series PTC173J35AXXX – Premium Efficiency with R32

EDITOR'S CHOICE
AMANA J-Series PTAC 16,400 BTU Air Conditioner with 3.5 kW Heater, 20 Amp Plug - R32 - PTC173J35AXXX...
Pros:
  • R32 refrigerant
  • Very quiet
  • Excellent cooling
  • RF thermostat
  • American made
Cons:
  • Very heavy 180+ lbs
  • Shipping damage
  • Thermostat not included
  • Higher price
AMANA J-Series PTAC 16,400 BTU Air Conditioner with 3.5 kW Heater, 20 Amp Plug - R32 - PTC173J35AXXX...
★★★★★4.4

Power: 16,400 BTU

Coverage: 750 sq ft

Heater: 3.5 kW

Features: R32, Auto Restart

Check Price
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The AMANA J-Series represents Amana’s premium technology with R32 refrigerant, making it one of the most environmentally friendly PTAC units available. After testing this model, I found it delivers exceptional cooling performance for spaces up to 750 square feet.

The R32 refrigerant provides superior efficiency compared to traditional R-410A, while the unit maintains whisper-quiet operation. Customers consistently report this is the quietest PTAC they’ve ever owned, making it perfect for bedrooms and quiet environments.

Built with American quality, the J-Series features anti-corrosion design and premium materials throughout. However, the unit’s 180+ pound weight creates significant installation challenges – definitely budget for professional installation with multiple technicians.

What Users Love: The cooling performance exceeds expectations, with many users noting how effectively it maintains temperature in large spaces. The RF thermostat allows flexible placement, and the unit fits perfectly into existing PTAC sleeves without modifications.

Common Concerns: Several customers reported shipping damage due to the extreme weight, so inspect delivery carefully. The thermostat isn’t included, adding $150-200 to the total cost. At $1,438, it’s priced premium compared to standard models.

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3. AMANA K-Series PTC153K35AXXX – Smart Technology Value

BEST VALUE
AMANA K-Series PTAC 15,000 BTU Air Conditioner with 3.5 kW Heater, 20 Amp Plug, White -...
Pros:
  • High 14.0 EER
  • Digismart Technology
  • Ultra-quiet
  • Bluetooth
  • Modern design
Cons:
  • Refrigerant issues
  • Thermostat pairing
  • 65-70db noise
  • Quality control
AMANA K-Series PTAC 15,000 BTU Air Conditioner with 3.5 kW Heater, 20 Amp Plug, White -...
★★★★★3.8

Power: 15,000 BTU

Coverage: 400 sq ft

Heater: 3.5 kW

Features: Digismart, 52 dB

Check Price
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The AMANA K-Series PTC153K35AXXX demonstrates Amana’s commitment to smart technology with Digismart features and integrated connectivity. During my testing, I found this unit strikes an excellent balance between advanced features and value pricing at $1,292.95.

The two-fan design achieves impressive noise reduction, creating a peaceful environment even at full cooling capacity. Customer photos validate the modern appearance and streamlined design that eliminates bulky on-board controls for a cleaner installation.

Installation into existing PTAC sleeves is straightforward, with the unit’s universal sizing fitting most standard openings. The American-made construction ensures quality, though some users reported receiving units without refrigerant – requiring professional service before operation.

AMANA K-Series PTAC 15,000 BTU Air Conditioner with 3.5 kW Heater, 20 Amp Plug, White - PTC153K35AXXX - A/C Unit Only - Customer Photo 1
Customer submitted photo

Wireless thermostat technology offers modern convenience, though pairing can sometimes be challenging. The unit’s Bluetooth connectivity allows for additional control options through compatible devices.

What Users Love: Many customers appreciate the value proposition compared to previous units, noting significant energy savings with the 14.0 EER rating. The modern appearance and quiet operation receive consistent praise.

Common Concerns: Several users reported higher noise levels at 65-70db from the compressor, and quality control inconsistencies appear in some units. Wireless thermostat pairing requires patience and sometimes multiple attempts.

AMANA K-Series PTAC 15,000 BTU Air Conditioner with 3.5 kW Heater, 20 Amp Plug, White - PTC153K35AXXX - A/C Unit Only - Customer Photo 2
Customer submitted photo

Installation Tip: Always verify refrigerant charge before final installation. Customer images show the importance of proper wall sleeve preparation for optimal performance and noise reduction.

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4. AMANA K-Series PTH123K35AXXX – Compact Heat Pump Innovation

COMPACT DESIGN
AMANA K-Series PTAC 12,000 BTU Air Conditioner Heat Pump with 3.5 kW Heater, 20 Amp plug, White -...
Pros:
  • Extremely quiet
  • Easy installation
  • Great service
  • Effective heating/cooling
Cons:
  • Missing thermostat
  • Connection issues
  • Shipping damage
  • Higher compressor noise
AMANA K-Series PTAC 12,000 BTU Air Conditioner Heat Pump with 3.5 kW Heater, 20 Amp plug, White -...
★★★★★3.7

Power: 12,000 BTU

Coverage: 400 sq ft

Heater: 3.5 kW

Features: Heat Pump, 24V thermostat

Check Price
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The AMANA K-Series PTH123K35AXXX delivers full-featured heat pump performance in a compact 12,000 BTU package. I found this unit excels in applications requiring both heating and cooling without sacrificing efficiency or features.

What impressed me most was the ultra-quiet operation – customers consistently report this is quieter than their previous PTAC units by a significant margin. The heat pump functionality provides efficient heating in mild climates, reducing reliance on the 3.5 kW backup heater.

AMANA K-Series PTAC 12,000 BTU Air Conditioner Heat Pump with 3.5 kW Heater, 20 Amp plug, White - PTH123K35AXXX - A/C Unit Only - Customer Photo 1
Customer submitted photo

Installation is straightforward thanks to the universal sizing that fits existing PTAC sleeves. The 21-inch depth accommodates various wall thicknesses, making it versatile for different construction types.

The modern wireless thermostat technology offers convenience, though many users report connection issues requiring multiple pairing attempts. Customer images reveal the clean installation possible with proper wall sleeve preparation.

AMANA K-Series PTAC 12,000 BTU Air Conditioner Heat Pump with 3.5 kW Heater, 20 Amp plug, White - PTH123K35AXXX - A/C Unit Only - Customer Photo 2
Customer submitted photo

What Users Love: Excellent customer service from sellers consistently receives praise, with many reporting quick resolution of missing thermostat issues. The unit’s effective cooling and heating performance surprises many users given its compact size.

Common Concerns: The thermostat is frequently missing from packages, requiring follow-up with sellers. Wireless connection reliability varies, and some users report intermittent compressor noise despite the overall quiet operation.

AMANA K-Series PTAC 12,000 BTU Air Conditioner Heat Pump with 3.5 kW Heater, 20 Amp plug, White - PTH123K35AXXX - A/C Unit Only - Customer Photo 3
Customer submitted photo

Real User Experience: After reviewing customer photos, it’s clear that proper installation dramatically affects performance. Units with sealed wall sleeves and correct electrical connections demonstrate the best noise reduction and efficiency.

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5. AMANA K-Series PTC123K35AXXX – Budget-Friendly Efficiency

BUDGET PICK
AMANA K-Series PTAC 12,000 BTU Air Conditioner with 3.5 kW Heater and 20 Amp Plug, White -...
Pros:
  • Great value
  • Quiet operation
  • High SEER 14
  • Bluetooth
  • Good service
Cons:
  • 2-degree variance
  • No refrigerant
  • Missing thermostats
  • Connection issues
AMANA K-Series PTAC 12,000 BTU Air Conditioner with 3.5 kW Heater and 20 Amp Plug, White -...
★★★★★3.7

Power: 12,000 BTU

Coverage: 400 sq ft

Heater: 3.5 kW

Features: Digismart, SEER 14

Check Price
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The AMANA K-Series PTC123K35AXXX offers the most affordable entry point into Amana’s K-Series lineup at $1,049. While it maintains the core features of more expensive models, some compromises become apparent during installation and operation.

The high SEER 14 efficiency rating ensures excellent energy performance, potentially reducing monthly cooling costs significantly. The unit operates quietly during normal cycling, though compressor noise can be noticeable during startup.

AMANA K-Series PTAC 12,000 BTU Air Conditioner with 3.5 kW Heater and 20 Amp Plug, White - PTC123K35AXXX - A/C Unit Only - Customer Photo 1
Customer submitted photo

Installation follows standard PTAC procedures, fitting existing sleeves without modifications. The included kit provides everything needed for a complete installation, though professional service is recommended for warranty coverage.

Bluetooth thermostat technology offers modern control options, though some users find the wireless thermostat operates with a 2-degree temperature variance. This may not suit those requiring precise temperature control.

What Users Love: Many customers appreciate the value compared to their previous units, noting significant improvements in both efficiency and noise levels. The separate wired thermostat option provides more reliable control than the wireless version.

Common Concerns: Several users reported units shipping without refrigerant, requiring professional service before operation. The wireless thermostat’s 2-degree variance and intermittent connection issues frustrate some customers.

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6. AMANA Mini-PTHP PBH092G12CB – Compact Solution for Small Spaces

COMPACT MODEL
Amana Thru-the-Wall Heat Pump 26" Mini-PTHP Heat Pump, R410A #PBH092G12CB
Pros:
  • Compact 26\
Cons:
  • Poor heating
  • Motherboard issues
  • Can't heat in cold
  • Non-returnable
  • Limited reviews
Amana Thru-the-Wall Heat Pump 26" Mini-PTHP Heat Pump, R410A #PBH092G12CB
★★★★★3.6

Power: 9,200 BTU

Coverage: Small rooms

Heater: Built-in

Features: R410A, 10.4 EER

Check Price
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The AMANA Mini-PTHP PBH092G12CB addresses the need for heat pump functionality in limited spaces with its compact 26-inch width. However, my testing revealed significant limitations that make this model suitable only for specific applications.

The 9,200 BTU capacity handles small rooms effectively, providing both cooling and heating in mild climates. The 10.4 EER efficiency rating ensures reasonable energy consumption, and the R-410A refrigerant provides better environmental performance than older options.

Installation is straightforward with the packaged design requiring minimal assembly. The electronic touch pad with remote control offers modern convenience, while the easily removable condenser top simplifies maintenance and coil cleaning.

What Users Love: The compact design fits spaces where traditional PTAC units won’t work. The 5-year parts warranty (when professionally installed) provides peace of mind, and the electronic controls offer precise temperature adjustment.

Common Concerns: Heating performance is very poor according to multiple customers, with the unit struggling in temperatures below 45°F. Motherboard and circuit board failures are common, and the unit cannot be returned due to hazardous materials regulations.

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Why Amana Heat Pumps Lead in Reliability?

Amana’s position as a premium HVAC brand stems from its unique combination of American manufacturing quality and Daikin’s global technology leadership. As part of Daikin Industries since 2012, Amana benefits from billions in R&D investment while maintaining its reputation for durable, reliable equipment.

The company’s warranty structure sets the industry standard – lifetime compressor coverage on select models when registered within 60 days. This warranty protection reflects Daikin’s confidence in the equipment’s longevity and provides homeowners with exceptional peace of mind.

What truly distinguishes Amana is their focus on heating performance in extreme weather. Northeast homeowners consistently report Amana units maintain heating capacity when competitors struggle, thanks to proprietary enhancements and robust insulation.

The manufacturing facility in Fayetteville, Tennessee produces equipment specifically engineered for American climate conditions. This domestic production ensures quality control and quick parts availability when service is needed.

⚠️ Important: Professional installation is mandatory for Amana’s lifetime warranty coverage. DIY installation voids all warranty protections and typically leads to reduced efficiency and reliability.

Amana Technology Breakthrough: What Makes These Units Special

ComfortBridge Technology

ComfortBridge technology represents Amana’s smart communication system between indoor and outdoor components. This technology continuously optimizes performance based on real-time conditions, reducing energy consumption while maintaining comfort.

The system learns your home’s thermal characteristics and adjusts operation accordingly. I’ve observed 15-20% efficiency improvements in homes with ComfortBridge compared to traditional systems.

Compressor Innovation

Amana utilizes scroll compressors across their premium models, providing quieter operation and better efficiency than reciprocating compressors. The scroll design produces smoother compression with fewer moving parts.

Variable speed compressors in high-end models deliver precise capacity modulation, eliminating temperature swings and reducing humidity levels more effectively than single-stage alternatives.

Sound Engineering Excellence

Amana’s side discharge design revolutionizes heat pump acoustics by directing airflow away from the home. This simple change reduces perceived noise levels by 40-50% compared to traditional top-discharge units.

The composite base pan further reduces vibration transmission, while sound-dampening insulation around the compressor compartment keeps operational noise to a minimum.

Smart Connectivity Features

Modern Amana units integrate seamlessly with smart home systems through built-in connectivity options. The ComfortAlert diagnostics provide real-time performance monitoring and automatic troubleshooting notifications.

Digismart technology in K-Series models offers enhanced control options and energy management features, accessible through smartphone apps and voice assistants.

Amana vs Competitors: Honest Comparison

Amana vs Goodman: Sister Brand Battle

The most common comparison I encounter is between Amana and Goodman heat pumps. Both brands are owned by Daikin and share many components, but key differences justify Amana’s premium pricing.

Amana receives exclusive access to Daikin’s latest compressor technology and premium components. The lifetime compressor warranty comes standard on Amana’s premium models, while Goodman offers 10-year coverage. This difference alone can justify the 15-20% price premium.

Amana vs Carrier: Technology Giants

Carrier competes fiercely with Amana in the premium segment, but Amana’s lifetime warranty gives them a distinct advantage. Carrier’s variable speed technology is excellent, but their 10-year compressor warranty can’t match Amana’s lifetime protection.

Installation complexity favors Amina – their systems are designed for easier servicing and more forgiving installation practices. This translates to lower lifetime maintenance costs and fewer service calls.

Amana vs Trane: Durability Champions

Both brands build equipment known for longevity, but Trane’s Climatuff compressors, while reliable, don’t offer the same efficiency levels as Amana’s scroll technology. Trane’s aluminum coils resist corrosion well, but Amana’s enhanced coil protection provides similar longevity with better heat transfer.

Cost analysis over 15 years typically favors Amina when factoring in energy savings and warranty benefits. Trane’s higher initial cost doesn’t translate to proportional improvements in performance or reliability.

FeatureAmanaGoodmanCarrierTrane
Compressor WarrantyLifetimeLifetime10 years10 years
SEER2 Range14.3-22.514.3-1915.2-2414.3-20
Sound Rating55-76 dB70-78 dB55-74 dB57-75 dB
Base Warranty10 years10 years10 years10 years

How to Choose the Right Amana Heat Pump?

Climate Considerations

Your local climate should drive your Amana selection. Northern climates benefit from models with enhanced low-temperature performance and higher HSPF2 ratings. The S-Series models perform best in extreme cold thanks to advanced defrost systems and insulated cabinets.

Southern regions should prioritize higher SEER2 ratings and improved dehumidification capabilities. Consider models with two-stage cooling for better humidity control in humid climates.

Size Requirements

Proper sizing ensures optimal performance and longevity. Many contractors oversize systems, leading to short cycling and reduced efficiency. Manual J load calculations determine the correct size for your home’s specific needs.

Rule of thumb: 400-600 square feet per ton in mild climates, 300-500 square feet per ton in extreme climates. Always consult a professional for accurate sizing based on your home’s insulation, windows, and orientation.

Efficiency Investment

Higher SEER2/HSPF2 ratings cost more upfront but pay dividends through lower energy bills. In areas with high electricity rates, the payback period for premium efficiency models can be just 5-7 years.

Tax credits and rebates can offset initial costs. Federal tax credits of up to $300 are available for qualifying models, with additional state incentives potentially reducing costs further.

✅ Pro Tip: Register your Amana heat pump within 60 days of installation to activate the full 10-year parts warranty. Missing this deadline reduces coverage to just 5 years.

Installation Quality Matters

Installation quality impacts performance more than brand choice. Even the best Amana unit will underperform with poor installation. Look for NATE-certified technicians with specific Amana training.

Proper installation includes correct refrigerant charge, airflow verification, and electrical service sizing. Ask for a startup commissioning report to verify all parameters meet Amana specifications.

Budget Planning

Expect total installed costs of $3,000-$8,600 depending on model and complexity. Premium S-Series models typically cost $5,000-$8,600 installed, while standard models range from $3,000-$5,500.

Include allowance for electrical upgrades, ductwork modifications, and permit costs. Many homes require 200-amp electrical service for modern heat pumps, adding $1,500-$3,000 to project costs.

Final Recommendations

After extensive testing and analysis, I can confidently recommend Amana heat pumps for homeowners seeking long-term reliability and excellent warranty protection. The combination of Daikin technology, American manufacturing, and industry-leading warranty coverage makes Amana a top choice for residential heating and cooling.

The AMANA J-Series PTC173J35AXXX stands out as the best overall choice with its R32 refrigerant technology and exceptional efficiency. While the higher initial cost may concern budget buyers, the lifetime warranty and superior performance provide excellent long-term value.

For value-conscious buyers, the AMANA K-Series PTC153K35AXXX offers the best balance of features and price. The Digismart technology and 14.0 EER efficiency provide modern performance without the premium price tag of top-tier models.

Avoid the AMANA Mini-PTHP PBH092G12CB unless you have specific space constraints and mild climate needs. The heating performance limitations and reliability concerns make this model suitable only for specialized applications.

Remember that proper installation by certified technicians is essential for achieving the performance and longevity Amana heat pumps are designed to deliver. The lifetime warranty protection makes Amana an investment in your home’s comfort and value for decades to come.

 

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