If you own a Midea window air conditioner, your unit may be among 1.7 million recalled due to dangerous mold growth that’s already caused respiratory infections and allergic reactions in at least 17 consumers.
The U.S. Consumer Product Safety Commission (CPSC) announced on June 5, 2025, that Midea U and U+ window air conditioners have a critical design flaw. Pooled water inside these units fails to drain properly, creating perfect conditions for mold growth that can spread throughout your home and pose serious health risks, especially for children, elderly individuals, and those with asthma or weakened immune systems.
This recall affects units sold under 10 different brand names—including Frigidaire, Danby, and Insignia—purchased between March 2020 and May 2025 at major retailers like Amazon, Costco, and Home Depot. Immediate action is required to protect your family’s health and secure your refund or free repair.
This comprehensive guide provides everything you need: how to identify if your unit is affected, step-by-step inspection instructions, detailed remedy options, safety protocols, and answers to critical questions about timelines, legal rights, and alternative cooling solutions. Access the official recall website for immediate assistance.
Is Your Midea Air Conditioner Part of the Recall? [Quick Check Guide]
Determining whether your air conditioner is part of this massive recall is crucial for your family’s safety. With 152 confirmed cases of mold growth reported to the CPSC, quick identification and action can prevent serious health complications.
Affected Brands and Model Numbers
The recall encompasses Midea-manufactured units sold under 10 different brand names. To check your unit, locate the model number on a label on the front right side of your air conditioner when facing it directly. The label is typically white with black text and includes both the model and serial numbers.
Complete List of Recalled Models:
| Brand | Model Numbers |
| Midea | MAW08AV1QWT, MAW08AV1QWT-C, MAW08U1QWT, MAW08V1QWT, MAW08V1QWT-S, MAW08V1QWT-T, MAW08W1QWT, MAW10U1QWT, MAW10V1QWT, MAW10W1QWT, MAW12AV1QWT, MAW12AV1QWT-C, MAW12U1QWT, MAW12V1QWT, MAW12V1QWT-M, MAW12V1QWT-S, MAW12W1QWT |
| Frigidaire | GHWQ085WD1, GHWQ105WD1, GHWQ125WD1 |
| Danby | DAC080B6IWDB-6, DAC080B7IWDB-6, DAC100B6IWDB-6 |
| Insignia | NS-AC8WU3, NS-AC8WU3-C |
| Keystone | KSTAW08UA, KSTAW10UA, KSTAW12UA |
| Comfort Aire | RXTS-101A, RXTS-121A, RXTS-81A |
| LBG Products | QB-8K CO |
| Mr. Cool | MWUC08T115, MWUC10T115, MWUC12T115 |
| Perfect Aire | 1PACU10000, 1PACU12000, 1PACU8000 |
| Sea Breeze | MWAUQB-12CRFN8-BCN10, WAU310YREX, WAU312YREX, WAU38YREX |
An easy way to verify if your model is recalled is to search for it on Amazon – recalled products are not currently available for purchase.
All affected units share common characteristics: they’re white, measure approximately 22 inches wide by 14 inches high, include remote controls, and feature smart app connectivity through the Midea Air app. The unique U-shaped design that allows windows to close around the unit is a key identifier.
Units Sold and Recall Scope
This recall represents one of the largest air conditioner safety actions in recent years, affecting approximately 1.7 million units sold in the United States plus an additional 45,900 units in Canada.
Key Recall Statistics:
- Total affected: 1,746,900 units (U.S. and Canada combined)
- Sale period: March 2020 through May 2025
- Price range: $280 to $500 per unit
- Cooling capacities: 8,000 BTU, 10,000 BTU, and 12,000 BTU models
- Recall number: 25-320
Where These Units Were Sold:
Physical Retailers:
Online Platforms:
Contact Midea’s recall hotline at 888-345-0256 (Monday-Friday, 8 AM – 5 PM EST) or visit the official recall website to verify your unit.
Understanding the Mold Risk in Recalled Midea Air Conditioners
The mold hazard in these Midea air conditioners isn’t just a minor inconvenience—it’s a serious health threat that has already affected numerous consumers according to CPSC reports. Understanding how and why this problem occurs can help you assess your risk and take appropriate action.
Why These Units Develop Mold?
The root cause of the mold problem lies in the innovative U-shaped design that made these air conditioners popular. While this design allows users to close their windows around the unit for better insulation and noise reduction, it created an unintended consequence: inadequate water drainage.
Air conditioners naturally produce condensation as they cool warm air. In properly functioning units, this water drains outside through designated channels. However, the Midea U and U+ models have a critical flaw in their drainage system. Water accumulates in the unit’s internal reservoir faster than it can drain, creating standing water that becomes a breeding ground for mold and bacteria.
The problem is exacerbated by several factors:
- Improper tilt angle: Units not installed at the correct angle trap more water
- High humidity environments: Areas with 60%+ humidity see faster mold growth
- Continuous operation: Running units 24/7 increases condensation buildup
- Lack of drainage holes: Some models completely lack proper drainage ports
Health Symptoms and Risks
The CPSC has documented 17 cases where consumers experienced health symptoms directly linked to mold exposure from these units. Exposure to mold poses health risks, including respiratory issues and infections, particularly for individuals with asthma, allergies, or compromised immune systems.
Documented Health Effects Include:
- Respiratory infections requiring medical treatment
- Persistent coughing and wheezing
- Allergic reactions including skin rashes and eye irritation
- Sore throats and voice changes
- Chronic sinus congestion
- Asthma attacks in previously controlled patients
- Unexplained fatigue and headaches
High-Risk Groups Requiring Immediate Action:
- Children under 12: Developing immune systems make them especially vulnerable
- Adults over 65: Age-related immune decline increases infection risk
- Asthma sufferers: Mold triggers severe attacks and complications
- Immunocompromised individuals: Cancer patients, HIV/AIDS patients, organ recipients
- Pregnant women: Exposure linked to pregnancy complications
- Those with existing allergies: Heightened sensitivity to mold spores
The CDC warns that the insidious nature of air conditioner mold means exposure occurs continuously while units operate. Unlike visible mold on walls that people avoid, AC mold spreads invisibly through the air, making it particularly dangerous for overnight exposure in bedrooms.
How to Inspect Your Unit Safely?
Midea has created an inspection guide to help you determine whether your specific model has mold issues. Before continuing to use your air conditioner, a thorough inspection is crucial. However, disturbing mold can release massive amounts of spores, so proper precautions are essential.
Safety Equipment Needed:
- N95 mask or respirator (EPA recommended)
- Rubber gloves
- Eye protection
- Flashlight
- Camera or smartphone
- Plastic bags for contaminated materials
Step-by-Step Inspection Process:
- Turn off and unplug the unit – Never inspect while powered
- Open windows for ventilation – Ensure good airflow in the room
- Put on protective equipment – Don’t skip this crucial step
- Remove the front filter – Check for visible mold (black, green, or white spots)
- Inspect the evaporator coils – Use flashlight to check behind the filter
- Check the drain pan – Look for standing water or slimy buildup
- Examine air outlets – Check vents for mold growth or musty odors
- Document findings – Take photos of any mold or water accumulation
- Seal contaminated filters – Place moldy filters in plastic bags immediately
Warning Signs Requiring Immediate Unit Shutdown:
- Visible mold growth anywhere in the unit
- Standing water in the base
- Musty or mildew odors when operating
- Black or green staining on filters or vents
- Slimy texture on any internal surfaces
- Water dripping inside your home
If you discover any of these warning signs, stop using the unit immediately and file for a remedy through the recall program.
Your Remedy Options: Midea Air Conditioner Recall Refund vs Repair
Midea offers two remedy options for recalled units: a refund or a free repair. Understanding the details of each option, including timelines and requirements, helps you make the best choice for your situation. Visit the official recall website to begin your claim.
Option 1: Getting a Refund
The refund option provides monetary compensation but requires permanently disabling your unit. Refund amounts vary based on when you purchased the air conditioner or its manufacture date if proof of purchase is unavailable, as detailed on the CPSC recall page.
Refund Amount Structure:
- Less than 1 year old: 100% of purchase price (typically $280-$500)
- 1-2 years old: 80% of purchase price
- 2-3 years old: 60% of purchase price
- 3-4 years old: 40% of purchase price
- 4-5 years old: 20% of purchase price
- Over 5 years old: Minimum $50 credit
Refund Process Requirements:
Method 1 – Ship Back:
- Contact Midea at 888-345-0256 to initiate refund claim
- Receive prepaid shipping label via email
- Package unit securely in original box or suitable alternative
- Drop off at designated shipping location
- Receive refund 2-4 weeks after Midea confirms receipt
Method 2 – Proof of Disposal:
- Unplug the unit completely
- Cut the power cord with wire cutters
- Label unit “RECALLED – DO NOT USE”
- Take clear photograph showing cut cord and label
- Submit photo through MideaUrecall.expertinquiry.com
- Dispose of unit according to local regulations
- Receive refund 2-3 weeks after photo approval
Option 2: Free Repair Process
The repair option allows you to keep your air conditioner after addressing the drainage issue. This appeals to consumers who like their unit’s performance aside from the mold risk.
Repair Kit Contents:
- New drainage plug with improved design
- Bubble level for proper installation angle
- Detailed installation instructions (similar to Midea’s inspection guide)
- Cleaning materials for existing mold
- Safety equipment (gloves and mask)
Professional Repair Service: For units requiring more extensive work or for consumers uncomfortable with DIY repairs:
- Certified technician visits your home
- Complete inspection and cleaning
- Installation of new drainage system
- Proper tilt adjustment
- Functionality testing
- 90-day warranty on repair work
How to Choose: Repair or Refund?
Making the right choice depends on multiple factors unique to your situation. Consumer Reports recommends considering age, condition, and replacement availability.
Choose REFUND if:
- Your unit shows extensive mold growth
- You’ve experienced health symptoms
- The unit is over 3 years old
- You’re planning to upgrade anyway
- You need immediate resolution
- You’ve lost trust in the product
Choose REPAIR if:
- Your unit is less than 2 years old
- No visible mold present
- You’re satisfied with cooling performance
- Finding a replacement is difficult
- You can wait 3-4 weeks for repair
- The unit was expensive ($400+)
Step-by-Step Guide to File Your Midea Recall Claim
Filing your recall claim correctly the first time prevents delays and ensures you receive your remedy quickly. Follow this detailed process to avoid common mistakes that can slow down your claim.
Step 1: Locate and Verify Model Number
Your model number is the key to confirming recall eligibility. Check the complete recalled model list to verify your unit.
Where to Find Your Model Number:
- Primary Location: Front right side of the unit (when facing it)
- Backup Location: Original packaging or user manual
- Digital Records: Email receipts from retailers often include model numbers
- Photo Method: Check photos from installation day
Step 2: Visit MideaUrecall.expertinquiry.com or Call 888-345-0256
Online Process (Recommended):
- Visit the official recall website
- Available 24/7 for convenience
- Faster processing than phone claims
- Immediate confirmation number
- Upload documents directly
- Track claim status online
Phone Process:
- Call 888-345-0256
- Hours: Monday-Friday, 8 AM – 5 PM ET
- Average wait time: 15-30 minutes
- Have model number ready
- Prepare proof of purchase
- Spanish language support available
Step 3: Choose Remedy Option
During the claim process, you’ll need to definitively choose between refund and repair. This decision cannot be changed once processing begins, so ensure you’ve considered all factors discussed in our remedy comparison section.
Step 4: Complete Required Documentation
For Refund Claims:
- Upload proof of purchase (or select “no receipt” option)
- Agree to disposal requirements
- Choose shipping or photo disposal method
- Provide banking information for direct deposit (optional)
For Repair Claims:
- Confirm current address for kit delivery
- Indicate DIY or technician preference
- Provide availability windows for technician
- Acknowledge temporary usage guidelines per Midea’s safety instructions
Step 5: Track Your Claim Status
After submission, you’ll receive a claim number starting with “MID-” followed by 8 digits. Save this number to track your claim progress on the recall website.
Expected Timeline Milestones:
- Day 0: Claim submitted
- Day 1-3: Initial review and approval
- Day 7: Shipping label sent (refund) or kit ordered (repair)
- Day 14-21: Kit arrives or technician contacts
- Day 21-28: Refund processed after receipt confirmation
Immediate Safety Actions for Midea Air Conditioner Owners
Your family’s health takes priority over comfort. With 152 confirmed mold cases and 17 reported illnesses, taking immediate protective action while awaiting your recall remedy is essential.
Should You Continue Using Your AC?
The decision to continue using your air conditioner depends on multiple risk factors. While Midea provides inspection guidelines for continued use, health experts recommend extra caution.
Stop Using Immediately If:
- Anyone in your home has respiratory symptoms
- Visible mold appears anywhere on the unit
- Musty odors emerge when operating
- Water drips inside your home
- Black specks blow from vents
- Family members report headaches or fatigue
Conditional Use Guidelines (If No Mold Detected):
- Inspect thoroughly before each use following Midea’s guide
- Run only during extreme heat (above 85°F)
- Limit to 4-hour intervals with breaks
- Ensure room ventilation with open windows
- Monitor for new symptoms daily
- Clean filters weekly until remedy arrives
Protecting Your Family from Mold Exposure
Mold exposure from air conditioners is particularly dangerous because it’s continuous and concentrated. The CDC provides guidance on minimizing health risks while you await your remedy.
Immediate Protection Steps:
- Create a Safety Zone
- Move vulnerable family members to unaffected rooms
- Seal off rooms with affected units using plastic sheeting
- Use HEPA air purifiers in living spaces
- Increase ventilation throughout your home
- Monitor Health Symptoms
- Keep a daily log of any respiratory issues
- Document new allergic reactions
- Note changes in asthma symptoms
- Track unexplained fatigue or headaches
- Medical Response Protocol
- Mild Symptoms: Schedule doctor appointment within 1 week
- Moderate Symptoms: Visit urgent care within 24 hours
- Severe Symptoms: Go to emergency room immediately
Severe Symptoms Requiring Emergency Care:
- Difficulty breathing or shortness of breath
- Persistent chest pain or tightness
- High fever with respiratory symptoms
- Coughing up blood
- Severe asthma attacks
- Facial swelling or severe allergic reactions
For more information on mold-related health effects, consult the National Institute of Environmental Health Sciences.
Common Mistakes to Avoid During the Recall Process
Learning from others’ errors can save you time, money, and frustration during the recall process. These common mistakes have caused delays or claim denials for other consumers, as reported on recall discussion forums.
Mistake 1: Disposing of Unit Before Claim Approval
Many eager consumers immediately throw away their moldy air conditioners, assuming this demonstrates good faith. However, premature disposal can invalidate your claim.
Why This Matters:
- Midea requires specific disposal documentation
- Local waste facilities may not accept refrigerant-containing units per EPA guidelines
- You lose evidence needed for potential legal claims
- Claim processors cannot verify model numbers
Correct Approach:
- File your claim first at MideaUrecall.expertinquiry.com
- Wait for approval and instructions
- Follow Midea’s specific disposal method
- Document each step with photos
- Keep disposal receipts
Mistake 2: Attempting Unauthorized Repairs
Some handy consumers try drilling drainage holes or modifying their units. This well-intentioned action voids both the recall remedy and any remaining warranty.
Prohibited Actions:
- Drilling drainage holes
- Modifying the housing
- Replacing internal components
- Using aftermarket parts
- Applying antimicrobial coatings
Mistake 3: Missing Documentation Deadlines
The recall process has specific timeframes that, if missed, can result in claim denial or significant delays.
Critical Deadlines:
- Photo submission: Within 7 days of cutting cord
- Shipping damaged units: Within 14 days of receiving label
- Scheduling technician: Within 30 days of contact
- Reporting repair issues: Within 90 days of service
Mistake 4: Not Checking All Units if You Own Multiple
Households with multiple air conditioners often check only the problematic unit, missing additional affected models. Check all units against the complete recall list.
Alternative Air Conditioners While Awaiting Recall Resolution
With summer temperatures rising and recall remedies taking 3-5 weeks, finding safe alternative cooling is crucial. NBC Select and Consumer Reports recommend these tested options.
Top-Rated Replacement Options
If you’re receiving a refund or need immediate replacement, these highly-rated alternatives offer similar features without the drainage issues plaguing Midea’s U-shaped design.
1. GE Profile ClearView Window AC
- Price Range: $379-$629
- Sizes: 6,100 to 12,200 BTU
- Key Advantage: Over-the-sill design keeps compressor outside
- Smart Features: WiFi connectivity, voice control compatible
- Where to Buy: Home Depot, Lowe’s
- Price Range: $295-$395
- Sizes: 6,000 to 8,300 BTU
- Key Advantage: Sleek design with customizable face plates
- Installation: Simplified setup with clear instructions
- Where to Buy: Direct from manufacturer, Amazon
- Price Range: $289-$599
- Sizes: 6,000 to 22,000 BTU
- Key Advantage: Dual inverter technology saves up to 35% on energy
- Quiet Operation: Library-quiet 44dB on low setting
- Where to Buy: Best Buy, Amazon
Temporary Cooling Solutions
While awaiting your recall remedy or new unit delivery, these temporary solutions provide safe cooling without installation requirements.
Portable Air Conditioners
- Best Models: Black+Decker, Honeywell, SereneLife
- Cost: $250-$500 for adequate units
- Rental Options: Home Depot offers rentals from $50/week
High-Velocity Fans
- Tower Fans: Lasko Wind Curve ($60-$100)
- Box Fans: Create cross-ventilation with 2-3 units
- Available at: Walmart, Target
Legal Rights and Midea Air Conditioner Class Action Information
Understanding your legal rights empowers you to make informed decisions about participating in the recall and potentially seeking additional compensation for damages beyond what Midea offers.
Understanding Product Liability
When manufacturers sell defective products that cause harm, they may be held legally responsible under product liability law. The Midea recall involves several potential legal theories, as discussed by legal experts.
Your Basic Consumer Rights:
- Right to Safe Products: Manufacturers must ensure products are safe for intended use
- Right to Warning: Known risks must be disclosed to consumers
- Right to Remedy: Defective products must be repaired, replaced, or refunded
- Right to Compensation: Damages caused by defects may be recoverable
- Right to Legal Action: Recall participation doesn’t waive other legal rights
Types of Damages You May Have:
- Economic Damages
- Medical expenses from mold exposure treatment
- Lost wages from illness
- Property damage (walls, carpets, furniture)
- Temporary cooling costs
- Increased electricity bills
- Non-Economic Damages
- Pain and suffering from respiratory illness
- Emotional distress from health concerns
- Loss of home enjoyment during contamination
Current Class Action Status
As of July 2025, the legal landscape surrounding the Midea recall is rapidly evolving. A class action lawsuit was filed in federal court alleging that Midea’s recall process is intentionally burdensome to discourage participation.
Filed Class Action Details:
- Case: Canon-Rivera v. Midea America Corp.
- Court: U.S. District Court
- Filing Date: June 2025
- Key Allegation: Recall process designed to limit company liability
- Seeking: Full refunds for all affected consumers plus damages
How to Participate:
- Monitor Legal Developments: Check AboutLawsuits.com for updates
- Register Interest: Many law firms maintain potential plaintiff lists
- Preserve Evidence: Don’t destroy documentation
- Consult an Attorney: Law firms specializing in product liability offer free consultations
Frequently Asked Questions (FAQ)
Get quick answers to the most common questions about the Midea air conditioner recall, from timeline concerns to warranty implications.
How long will the Midea recall refund take?
Refund processing times vary based on your chosen method and documentation completeness. Typical timeline: 2-4 weeks from claim approval according to the official recall website.
Detailed Timeline Breakdown:
- Days 1-3: Initial claim review and approval
- Days 4-7: Shipping label sent (if returning unit)
- Days 8-14: Transit time to Midea facility
- Days 15-21: Processing and refund authorization
- Days 22-28: Payment appears in your account
Can I repair my Midea air conditioner myself?
While Midea offers a DIY repair kit option, attempting repairs before receiving the official kit voids your recall remedy and warranty. Wait for the official kit which includes proper instructions.
What if I threw away my receipt?
Don’t panic – Midea accepts multiple forms of purchase verification through their recall portal.
Alternative Proof Accepted:
- Credit card or bank statements
- Online order confirmations from retailers
- Email receipts
- Store loyalty program records
- Photos showing purchase date
- Warranty registration records
Are Midea air conditioners safe after repair?
The official repair addresses the drainage issue, but long-term safety depends on proper installation and maintenance as outlined in Midea’s inspection guide.
What health symptoms warrant immediate medical attention?
While mild symptoms may resolve after stopping exposure, certain symptoms require emergency medical care according to CDC guidelines.
Seek Emergency Care For:
- Difficulty breathing or wheezing
- Chest pain or tightness
- High fever (over 101°F) with respiratory symptoms
- Coughing up blood or discolored mucus
- Severe headaches with confusion
- Facial or throat swelling
Can I get compensation for electricity costs?
The recall remedy doesn’t include electricity reimbursement, but you may have other avenues for recovering these costs through legal action.
Will this affect my warranty?
Participating in the recall preserves your warranty, while failing to address the safety issue could void coverage according to Midea’s terms.
What if I bought a used unit?
Used units are still covered under the recall. Safety recalls follow the product, not owner. File your claim through the recall website using the “no receipt” option.
Conclusion
The Midea air conditioner recall represents one of the most significant appliance safety actions in recent years, affecting 1.7 million units that pose serious mold exposure risks. With 152 confirmed mold cases and 17 documented illnesses, this isn’t just a minor inconvenience—it’s a critical health hazard requiring immediate action.
Whether you choose the refund option to eliminate risk entirely or the repair solution to keep your unit, the most important step is acting now. Every day of delay potentially exposes your family to harmful mold spores that can cause respiratory infections, trigger asthma attacks, and create long-term health complications, especially for children, elderly individuals, and those with compromised immune systems.
The recall process, while sometimes complex, provides clear pathways to resolution through the official recall website. You have rights both within the recall program and beyond it, including potential compensation for health impacts and property damage through developing legal actions.
Take action today: Check your model number against the recall list, stop using affected units immediately if mold is present, and file your claim at MideaUrecall.expertinquiry.com or by calling 888-345-0256. Your family’s health and safety depend on it—don’t wait for symptoms to appear before protecting those you love.
